Privacy Policy

FinVidhi ("we", "our", "us") is a finance and tax compliance firm based in Delhi, India, providing GST, income tax, business registration, trademark & IP, legal, IPO advisory, and banking & finance services, along with free online tax calculators, through finvidhi.com (the "Website").

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices you have. It is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 ("DPDP Act"). By using the Website, you consent to the practices described in this policy.

We collect only the information needed to respond to you and deliver our services:

• Contact and enquiry details — when you submit our contact form, request a callback, or raise a service enquiry, we collect your name, email address, phone number, the subject/service of interest, and your message.
• Service engagement information — when you engage us for tax or compliance work, we may collect information necessary to perform that work, such as business details, GST and PAN particulars, and supporting documents you choose to share with us.
• Calculator inputs — figures you enter into our income tax, GST, EMI, HRA, and TDS calculators are processed to show you results. These inputs are not linked to your identity unless you separately contact us.
• Technical information — standard server logs (IP address, browser type, pages visited, timestamps) collected by our hosting infrastructure for security and performance.

We do not knowingly collect information from children under 18. Our services are intended for adults and businesses.

• To respond to your enquiries, callback requests, and messages;
• To provide, administer, and improve the services you engage us for;
• To send you updates about your engagement, filings, and compliance deadlines;
• To maintain the security, performance, and reliability of the Website;
• To comply with legal obligations applicable to us as a professional services firm.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We process your personal data on the basis of your consent (which you give when you submit a form or engage our services), the performance of our engagement with you, and our legal obligations under Indian law — including tax, accounting, and professional record-keeping requirements. You may withdraw consent at any time by contacting us, subject to our legal retention obligations.

We share information only with service providers that help us operate the Website, and only to the extent necessary:

• Cloud hosting — our Website and API are hosted on DigitalOcean infrastructure.
• Database — data submitted through the Website is stored in MongoDB Atlas, a managed cloud database service.
• Media storage — images uploaded to the Website (for example, team photos and blog images) are stored and served via Cloudinary.
• Communication — if you choose "Connect on WhatsApp", you will be taken to WhatsApp, whose own privacy policy applies.

We may also disclose information where required by law, court order, or a government authority empowered to seek it.

We retain enquiry and callback details for as long as needed to respond to and follow up on your request. Information connected to a professional engagement (for example, filings we prepare for you) is retained for the period required by applicable tax and professional regulations, after which it is deleted or anonymised. Calculator inputs are not retained beyond your session unless you submit them to us with an enquiry.

• All traffic to and from the Website is encrypted with HTTPS/TLS;
• Access to administrative systems is restricted to authorised personnel and protected by authentication;
• Data is stored with reputable cloud providers that maintain industry-standard security certifications;
• We follow reasonable security practices consistent with the SPDI Rules, 2011.

No method of transmission or storage is completely secure. If we become aware of a data breach affecting your personal data, we will notify you and the relevant authorities as required by the DPDP Act, 2023.

Under the DPDP Act, 2023 and applicable rules, you have the right to:

• Access a summary of the personal data we hold about you;
• Request correction or updating of inaccurate or incomplete data;
• Request erasure of your personal data, subject to legal retention requirements;
• Withdraw consent for processing based on consent;
• Nominate another individual to exercise your rights in case of death or incapacity;
• Raise a grievance with us and, if unresolved, with the Data Protection Board of India.

To exercise any of these rights, write to us at finvidhi@gmail.com. We will respond within a reasonable time and in any case within the period prescribed by law.

The Website uses a small number of cookies that are strictly necessary for it to function, such as authentication cookies for the administrative area. We do not currently use advertising or cross-site tracking cookies. For full details, see our Cookie Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The "Last updated" date at the top shows when it was most recently revised. Material changes will be highlighted on the Website. Your continued use of the Website after an update constitutes acceptance of the revised policy.

In accordance with the Information Technology Act, 2000 and rules made thereunder, grievances relating to personal data may be addressed to the Grievance Officer at FinVidhi, D-239, First Floor, Flat No-06, Street-10, Laxmi Nagar, Delhi — 110092, India, or by email at finvidhi@gmail.com with the subject line "Privacy Grievance".